Terms and Services

1. Introduction

1.1

These Terms and Conditions apply to the use of our Website or the purchase of Products offered through our Website.

1.2

Defined terms and interpretations for these Terms are included in section 26.

2. Acceptance

2.1

You represent and warrant that:
(a) You are a natural person and at least 18 years old;
(b) You have the legal capacity to enter into a binding contract with us; and
(c) You are not prohibited by any applicable law or contract from entering into a legally binding agreement with us.

2.2

We reserve the right to request written confirmation of your authority to agree to these Terms.

2.3

You represent and warrant that you have not:
(a) Been convicted of a crime related to computers or the internet; and
(b) Previously been denied the purchase of products or access to the Website.

2.4

We reserve the right to deny you access to our Website if we deem such refusal necessary or appropriate.

2.5

Placing an order means:
(a) Your confirmation and guarantee that you have carefully and fully read these Terms;
(b) Your offer to purchase the Order strictly in accordance with these Terms;
(c) Your agreement that any order confirmation is made solely based on these Terms; and
(d) Your acceptance of being bound by these Terms.

2.6

If you do not agree to these Terms, you must not use the Website or purchase any Products.

2.7

You must expressly agree to these Terms in order to:
(a) Provide information to or via our Website; or
(b) Purchase a Product.

2.8

By visiting our Website, purchasing Products, or agreeing to these Terms:
(a) You also agree to our Privacy Policy; and
(b) You agree to comply with our Acceptable Use Policy (see section 12 below for more details).

2.9

We recommend that you print a copy of these Terms and Conditions for future reference.

2.10

If you do not agree to these Terms and Conditions, you cannot place an order or communicate with us.

3. Personal Use

You acknowledge that you will only use the Website to purchase Products for your own personal, non-commercial use as a direct customer and not as an agent or on behalf of any other person.

4. Pricing

4.1

The prices of Products on our Website include shipping costs but exclude any fees, taxes, duties, levies, or similar governmental charges ("duty unpaid and untaxed").

4.2

All duties, fees, levies, taxes, or other governmental charges and import declarations for the Products at the delivery address are your responsibility and are not included in the price of the Products. Individual deliveries may result in additional costs for which the seller is not responsible and must be covered by the customer.

In addition to shipping costs, these extra charges may include import duties or sales tax. Since goods are shipped from a non-EU country (China), customers should contact our customer service team before placing an order to determine if customs duties apply to a particular product. Customs duties or import taxes are not paid by us and are the buyer’s responsibility.

Our goods are always shipped "duty unpaid and untaxed." The buyer is the "importer of record" and is responsible for the correct payment of duties and/or import taxes, as well as full compliance with all laws and regulations of the importing country.

Since import regulations vary by country, please check your country’s customs and import duties before placing an order. It is the buyer’s responsibility to ensure that all applicable laws and regulations are met upon receiving the goods.

4.3

We strive to ensure that all details, descriptions, and prices of the Products listed on our Website are accurate. However, errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

If we cannot contact you or do not receive a response, your order will be canceled, and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery and either charge or refund you accordingly, based on our notification to you. Payment adjustments will be processed using the same method you used for the original transaction.

4.4

We are under no obligation to fulfill an order if the price listed on the Website was incorrect (even after you have received an order confirmation).

4.5

Prices may change from time to time. However, such changes will not affect any Order for which an Order Confirmation has already been sent.

5. Placing an Order

5.1

All orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an Order Confirmation, which serves as our acknowledgment of receipt of your order. If there are any delivery issues or if stock is unavailable, we will notify you via email and issue a full refund for your order.

5.2

A Contract is only formed when we send you an Order Confirmation and applies exclusively to the Product(s) specified in that confirmation. These Terms and Conditions are an integral part of the Contract and apply to the exclusion of any other terms.

5.3

If your order includes multiple Products, they may be delivered separately at different times.

5.4

We reserve the right to remove any Product from our Website at any time. We also reserve the right to modify or delete any material or content on the Website. We shall not be liable to you or any third party for the removal of any Product from our Website or for modifying or deleting Website content.

5.5

We reserve the right to refuse or cancel any order you place at any time (even after an Order Confirmation has been sent). We shall not be liable to you or any third party for canceling or rejecting an order.

5.6

If we cancel your order after receiving payment (including after sending an Order Confirmation), we will fully refund your payment.

6. Payment

6.1

You can pay for the Products using one of the payment methods listed on our Website.

6.2

You may also use a discount voucher issued by us to pay for your order, either in full or partially. Promotional vouchers can only be applied at checkout.

6.3

We may use third-party payment processors to facilitate transactions between you and us. You agree that we may share documents and information about you with these payment processors, including personal data.

6.4

We are not a regulated payment processor or money service provider and are not responsible for any failed payments or issues caused by third-party payment intermediaries.

6.5

You are responsible for providing complete and accurate information during the payment process, and all payments must be made with your own funds. By placing an order, you confirm that:
(a) the payment method used belongs to you;
(b) if applicable, you are the rightful owner of the promotional voucher; and
(c) you have sufficient funds or credit facilities to cover the payment for the order.

6.6

We are not liable for unauthorized use of your credit, debit, or prepaid cards by third parties, even if these cards have been reported as stolen. We reserve the right to report any fraudulent payments or other illegal activities to the relevant authorities (including credit information agencies).

6.7

You will not:
(a) reverse or attempt to reverse any payment made for Products; or
(b) initiate a chargeback for any payment made for Products.

6.8

You agree to fully indemnify and hold us harmless against any chargebacks or payment reversals initiated by you, as well as any losses, costs, liabilities, or expenses we incur as a result of such chargebacks or reversals.

7. Delivery

7.1

We aim to deliver your order to the shipping address you provided during checkout.

7.2

An estimated delivery date will be provided at checkout.

7.3

If we anticipate a delay in meeting the estimated delivery date, we may notify you, but we are not liable for any losses, liabilities, costs, damages, or expenses resulting from late delivery, to the extent permitted by law.

7.4

In some cases, we may not be able to deliver Products to certain locations. If this happens, we will notify you and either cancel and refund your order or arrange for delivery to an alternative address confirmed by you.

7.5

All risk for the Product transfers to you upon delivery at the shipping address unless delivery is delayed due to your failure to meet your obligations under these Terms. In such cases, the risk transfers at the time delivery would have occurred if you had not been at fault.

7.6

If you are unable to receive or collect your order, we may leave a notice with instructions for redelivery or pickup from the courier.

7.7

If delivery or pickup is delayed due to your unreasonable refusal to accept the delivery or failure to collect the order from the courier, we may charge you for any additional costs incurred, including storage and redelivery fees.

7.8 

Products are shipped within 2-12 days after payment is received. The standard delivery time is 20-30 business days, but in exceptional cases, it may take up to 16 weeks, unless otherwise stated in the product description. The owner does not ship directly. The order is shipped by the manufacturer once the entire order is in stock there.

7.9 Import Duties & Taxes

All duties, fees, customs charges, taxes, or other government levies and declarations required for importing the Products to the shipping address are your responsibility and are not included in the product price. In some cases, additional charges may apply for which the seller is not responsible and must be borne by the customer.

In addition to shipping costs, these additional costs may include import duties or sales tax, as the goods are shipped from a non-EU country (China). Before placing an order, customers should check with our customer service to determine if customs duties apply to their selected product. Customs duties or import taxes are not paid by us and remain the buyer’s responsibility. Our goods are always shipped "duty unpaid and untaxed."

The buyer is considered the "importer of record" and is responsible for the proper payment of duties and/or import taxes and for complying with all laws and regulations of the importing country. As import regulations vary by country, please check the customs duties and VAT requirements in your country before placing your order. Upon receiving the goods, it is the buyer’s responsibility to ensure that all legal requirements of the importing country are met.

8. Order Cancellation or Modification

8.1

Once an order has been placed through our website, you can cancel or modify it by sending us an email.

8.2

If the order has already been packaged, it can no longer be canceled or modified. Instead, the order must be returned to us following the instructions in Section 10 below.

Since our goods are shipped from Asia, there may be longer transit times beyond our control. If the goods are already on their way to you, cancellation is no longer possible. Instead, you must wait until you receive the goods and then return them to us. You may notify us of your cancellation in advance, and to speed up the return process, we ask that you provide us with shipment confirmation.

An early refund is only possible after 16 weeks from the order date if the goods have not been received.

8.3

As we operate with a fully automated system, orders are processed immediately after checkout. Unfortunately, we cannot interrupt the shipping process once it has started. Therefore, refunds before receipt of the goods are only possible within 24 hours after placing the order.

9. Defective Products

9.1

You acknowledge that our products are standard products and are not custom-made to meet your specific requirements.

9.2 All product descriptions, information, and materials on the Website are provided "as is" and without warranties or other representations, whether express or implied.

9.3 Images of the Products may slightly differ from the actual Product you receive.

9.4 If the product you receive is defective, you can send us an email informing us about the product to be returned and attach a photo of the defective product.

9.5 You can return the product to us in accordance with paragraph 10.

9.6 We will inspect the Product upon receipt. Our processing time depends on your order.

9.7 We will notify you via email if we determine that the Product is defective.

9.8 Our only obligation to you regarding defective products is, at our sole discretion, to either:
(a) replace the Product and cover the delivery costs for shipping the replacement Product to the Delivery Address, provided that you return the defective Product to us first; or
(b) refund you an amount equal to the price of the Product and cover the return shipping of the defective Product to us. We will issue this refund by depositing the amount into the account from which we received the payment, using the same payment method.

9.9 If we determine that the product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the product and may require you to pay reasonable service fees, which will be charged to the payment method used for the order. We are not liable to you for any loss, liability, costs, damages, expenses, or charges resulting from this paragraph, to the extent permitted by law.

10 Returns and Refunds

10.1 Our return policy is part of these General Terms and Conditions under which you may access and use our Website.

10.2 If you are not completely satisfied with your order, you can send us an email informing us about the product to be returned and return the product to us. The withdrawal period is 30 days from the day you or a third party designated by you, who is not the carrier, has received the last product.

10.3 Return shipments and return shipping costs are the responsibility of the customer.

10.4 The product must be received by us in order for the customer to be eligible for a refund. We will inspect the returned product upon arrival.

10.5 You must ensure that the Product is sent to us in the same condition as you received it and that it is properly packaged. The Product must be unused, with all labels intact, and in its original packaging. If these conditions are not met, we reserve the right to reject the return and refuse a refund.

10.5 If a Product is returned to us in an unsuitable condition, we reserve the right to refuse acceptance of the return.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the returned Product, we will send you an email approving your return. Once we have sent you a message confirming that your return has been approved, the amount will be refunded to the payment method used for the order shortly thereafter.

10.8 The return process is completed once we have received the physical goods.

10.9 Since our goods are shipped from Asia, longer transit times may occur, which are beyond our control. If the goods are already in transit to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. However, you may notify us of your cancellation in advance. To ensure the fastest possible return process, we ask you to send us a shipping confirmation. An early refund is only possible at the earliest 16 weeks after the order was placed if the goods were not received.

11. Vouchers

11.1 You may use our promotional vouchers or discounts when making payments for Products on the Website.

11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the checkout page of your order.

11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will be reflected in the total amount of your order at checkout.

11.4 You may redeem or use only one promotional voucher or discount per order.

11.5 The balance of a promotional voucher does not accrue interest and has no cash value.

11.6 If the balance of a Promotional Voucher is insufficient for your order, you may pay the difference using a separate payment method available on the Website.

11.7 If you use a Promotional Voucher for an order that is later returned, the value of the Promotional Voucher will not be refunded to you. However, if you paid a portion of the order using a separate payment method, that portion may be refunded.

12. Permitted Use

12.1 You may not ("Prohibited Use"):
(a) Use our Website in any way or take any actions that may cause damage to the Website or impair its performance, availability, or accessibility.

(b) Use our website in a manner that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purposes or activities;

(c) Use our website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits, or other malicious computer software;

(d) Systematically or automatically collect data (including scraping, data mining, data extraction, or data harvesting) from or related to our website without our express written consent;

(e) Access or otherwise interact with our website through a robot, spider, or other automated means;

(f) Violate the policies in the robots.txt file for our website;

(g) Use data collected from our website for direct marketing activities (including email marketing, SMS marketing, telemarketing, or direct mail);

(h) Use data collected from our website to contact individuals, companies, or other persons or entities;

(i) Use or direct the Website to interact with any device unless you are expressly authorized to do so;

(j) Directly or indirectly use the infrastructure of the Website to initiate, distribute, participate in, lead, or attempt to hack, overload bandwidth, or send malicious or potentially harmful network messages to any device, whether ours or not;

(k) Directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive or access the structure or source code of the Website (whether to create derivative works from the source code or otherwise);

(l) Use or access the Website to create a similar or competing product or service, or to provide benchmarking or comparative studies of products to a third party;

(m) Sell, assign, sublicense, transfer, distribute, or lease your access to the Website;

(n) Make the Website available to third parties via a private computer network;

(o) Edit or otherwise modify any content or printed or digital copies of any material that has been printed or copied from our website;

(p) Use the Website in any manner that is prohibited by any law or regulation applicable to the use of the Website.

(q) Conduct unauthorized research or place an unauthorized order, or
(r) Place speculative, false, or fraudulent orders.

12.2 You acknowledge that you are liable to us for any damage, loss, liability, costs, or expenses suffered or incurred by us as a result of or in connection with a prohibited action performed or permitted by you.

12.3 You agree to notify us as soon as reasonably possible after becoming aware of any person engaging in a Prohibited Action. You will reasonably assist us in any investigation we may initiate based on information you provide in this regard.

12.4 You must ensure that all information you provide to us via our Website or in connection with our Website or the Products:
(a) is correct, accurate, up-to-date, and complete, and is not misleading;
(b) complies with all applicable laws and regulations;
(c) does not infringe on the privacy, data protection, confidentiality, intellectual property rights, or other rights of individuals; and
(d) is not offensive, harmful, pornographic, defamatory, unreliable, misleading, illegal, or otherwise objectionable.

12.5 You must immediately provide us with any documents or other information we request to verify your identity. You must promptly update all information you provide to us to ensure that all your information remains complete and accurate at all times.

12.6 You must comply with all applicable laws regarding your use of the Website, and it is solely your responsibility to ensure that you comply with these laws, whether based on your country of residence, the location from which you access the Website, or otherwise.

12.7 Please email us if you discover any material or activities on our Website that violate these Terms.

13. Website Links

13.1 Links from our Website to other third-party websites and resources are provided for informational purposes only. Links from our Website to other websites and resources should not be interpreted as a recommendation or endorsement by us of those linked websites or resources or the information you obtain from them.

13.2 You acknowledge and agree that we have no rights or control over the content of other websites and resources that are linked to or referenced on our website.

13.3 You may place a link to our homepage provided that you do so in a fair and legal manner that does not harm our reputation or take advantage of it.

13.4 You may not place a link in a way that suggests any form of association, approval, or endorsement by us where none exists.

13.5 You may not create a link to our website on a website that you do not own.

13.6 You may not frame our website on another website, nor create a link to any part of our website other than the homepage.

13.7 We reserve the right to withdraw linking permission without prior notice.

13.8 The website to which you link must comply in all respects with the content standards set out in our Acceptable Use Policy (see paragraph 12 above).

13.9 Please contact us to obtain our prior approval for any link to our website that does not comply with this paragraph 13.

14. Intellectual Property Rights

14.1 The code, structure, and organization of the Website are protected by intellectual property rights.

14.2 We are the owner or licensee of all intellectual property rights on our Website and the content and material published on it. These works are protected worldwide by applicable laws and treaties. All these rights are reserved.

14.3 You may only use the Website and all content on the Website for your personal and non-commercial use and in accordance with these Terms. The content of the Website includes content related to the Products.

14.4 You agree to notify us of any suspected infringement of intellectual property rights that belong to us.

14.5 You may not use our trademarks without our prior written permission unless they are part of material that you use (and accurately reproduce) in accordance with paragraph 13.

15. Privacy Policy

15.1 Our Privacy Policy is part of these Terms on which you may access and use our Website.

15.2 We use cookies on our website. We also use cookies to understand how our customers prefer to view our website. By accepting these Terms, you also consent to our use of cookies for this purpose. For more information about cookies, please refer to our Privacy Policy.

15.3 If you provide us with your personal data, we will process that personal data in accordance with your instructions from time to time and will take reasonable security measures to protect that personal data against unauthorized and unlawful processing and against accidental loss, destruction, or damage.

15.4 Unless special precautions have been taken or otherwise agreed in writing, information and documents generated in the course of the sale of the Products may be shared by us, and in particular, such information and documents may be accessible in electronic form to our employees, officers, advisors, or agents.

16. Viruses

16.1 We do not guarantee that our website is secure or free from bugs or viruses.

16.2 You are responsible for configuring your information technology, computer programs, and platform to access our Website. You should use your own antivirus software.

16.3 You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs, or any other malicious or technologically harmful material.

16.4 You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.

16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

16.6 If we believe that you have violated any provision of this Article 16, your right to use our website will immediately cease. We may report any breach to the relevant law enforcement authorities and will do so if required by applicable law.

17. Liability

17.1 Subject to paragraph 17.13, we disclaim all liability to the extent permitted by law and accept no responsibility for any loss suffered by you or any other person as a result of:

(a) Third-party content or user content;
(b) Our Content, particularly regarding the accuracy, completeness, or timeliness of our Content;
(c) The Products, particularly regarding the quality, images, description, or specifications, compliance with the description, and reasonable suitability of the Products for a particular purpose.

(d) reliance on information in these Terms or on our Website, or on features offered in these Terms or on our Website;
(e) the inability to access the Website or any part of it, or any interruption, partial unavailability, or errors in access at any time; and
(f) any failure or delay in the performance of an obligation by us, regardless of whether we were previously informed of it, if and to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including telecommunications failures, power outages, terrorism, fuel strikes, extreme weather, computer failures, supplier delivery issues, labor disputes, and staff absence due to illness or injury. The period for fulfilling any obligation affected by such circumstances shall be extended accordingly.

17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any loss of profit, loss of business opportunities, loss of goodwill, loss of savings or benefits, or for any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility of such loss or damage occurring.

17.3 Our liability arising directly or indirectly from these Terms and Conditions (including your purchase of Products from us under these Terms and Conditions) or any liability not expressly excluded under these Terms and Conditions is limited to the greater of $1,000 or five times the price you paid for the Products giving rise to the liability. This liability cap shall be reduced by any outstanding amounts you owe us.

17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty, or otherwise arising from or related to these Terms must be brought within one year after the act or omission that caused the loss or expense.

17.5 Except where claims cannot be excluded or limited by law, you may not personally bring any claim against any of our employees, officers, advisors, or other agents involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether contractual or non-contractual, and all warranties, conditions, terms, obligations, and liabilities arising by law, common law, custom, trade practice, course of dealing, or otherwise (including implied warranties of satisfactory quality, conformity with description, and reasonable fitness for purpose) are excluded to the extent permitted by law.

17.7 A claim may only be brought against us (including our employees, officers, or advisors) as a result of an act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters, and includes all claims arising from a single matter.

17.8 The limitations in this Article 17 apply to our joint and several liability to you (including any other third party to whom we may be liable with or without our consent) concerning a claim, and you and all such other persons may only make one claim against us in relation to the same loss.

17.9 Where a limitation of liability applies regardless of the amount, the limitation applies to the entire service or supply of products by us, and there are no separate aggregate liability limitations applicable to you, any group company of which you are a part, or any person designated by a business user.

17.10 If we are jointly and severally liable to you with another party, we are only obligated to pay you the portion that can reasonably be attributed to our fault. We are not required to pay you for the portion attributable to the fault of another party for which that other party would otherwise be liable.

17.11 Any liability we have to you shall be reduced by the portion for which another party would have been liable if either:
(a) you had also initiated a proceeding or claim against that other party, or
(b) we had initiated a proceeding or claim against that other party under the Civil Liability (Contribution) Ordinance or a similar law in another relevant jurisdiction.

17.12 In assessing whether other parties are liable to you, no account shall be taken of your inability to pursue remedies against another party due to actions against that party being time-barred, the party lacking sufficient means, the party relying on exclusions or limitations of liability, or the party no longer existing.

17.13 The exclusions and limitations of liability in these Terms do not affect our liability:
(a) for death or personal injury resulting from our negligence;
(b) for fraud or reckless disregard of professional duty;
(c) for any other liability that cannot be excluded or limited in the jurisdiction to which a relevant claim pertains, including limitations on our right to limit our liability; and
(d) in any other case, to limit our liability to less than the minimum amount required under any applicable law or regulation concerning the claim, in which case that minimum amount shall be deemed to replace the amount that would otherwise apply.

17.14 These provisions constitute an exhaustive list of the remedies available under or in connection with these Terms to any party or third party against any party.

18. Indemnification

18.1 Upon request, you shall fully indemnify and hold the Indemnified Parties harmless against all claims, costs, and losses of any kind incurred or suffered by the Indemnified Parties as a result of or in connection with:
(a) any material breach by you of the provisions of these Terms;
(b) fraud, negligence, misconduct, or recklessness in relation to your obligations under these Terms; and
(c) your use of our Website.

18.2 We have the right to recover from you all reasonable out-of-pocket expenses incurred in connection with an indemnification claim, and all such costs must be paid upon request.

19. Force Majeure

19.1 If a Force Majeure event lasts for more than one week, we may terminate these Terms and Conditions immediately by written notice, without any liability other than a refund for any Product you have already paid for but not yet received.

19.2 We reserve the absolute discretion to determine the appropriate solution to fulfill our obligations under these Terms in the event of a Force Majeure.

20. Amendments

20.1 We may amend these Terms and Conditions from time to time. We will notify you in advance of significant changes that we believe may have a negative impact on you. We will inform you of any changes to these Terms. The Terms in effect at the time of your use of our Website and any purchase of products offered via our Website will apply.

20.2 If you do not agree with the amended Terms, you must discontinue using our Website or purchasing our Products.

20.3 If you have expressly consented to these Terms and Conditions, we will ask for your explicit consent to the revised Terms before you purchase Products for the first time after the amendment takes effect. If you do not expressly agree to the revised Terms within the timeframe specified by us, you must stop using the Website or purchasing our Products.

21. Your Breach

21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we reasonably suspect that you have breached these Terms in any way, we may take any of the following actions:
(a) issue one or more formal warnings to you;
(b) temporarily block your access to our Website;
(c) suspend the processing of an order;
(d) refuse to accept any payment from you;
(e) permanently ban you from accessing our Website;
(f) block computers using your IP address from accessing our Website;
(g) contact one or more of your internet service providers and request that they block your access to our Website; or
(h) take legal action against you, whether for breach of contract or otherwise.

21.2 If we suspend, prohibit, or block your access to our Website or any part thereof, you must not take any action to circumvent such suspension, prohibition, or blocking.

22. Termination and Suspension

22.1 You may stop using the Website at any time.

22.2 We may suspend the provision of the Website at any time, with or without cause, and with or without notice.

22.3 Without prejudice to section 22.2, we may suspend or terminate your access to the Website if your use of the Website causes or risks legal liability of any kind or interferes with the use of the Website by others.

22.4 If we suspend or terminate your access to the Website, we will attempt to notify you in advance. However, at our sole discretion, we may suspend or terminate your access to the Website immediately and without prior notice.

22.5 We do not guarantee that our Website will always be available or uninterrupted. We may discontinue, suspend, withdraw, or restrict the availability of our Website, in whole or in part, for business or operational reasons. We will try to notify you within a reasonable timeframe of any suspension or withdrawal. You are not entitled to any compensation or other payment if the Website is discontinued, suspended, withdrawn, or modified.

23. Consequences of Termination

23.1 Upon termination of these Terms, any obligation to provide Services to the Customer will immediately cease.

23.2 Under no circumstances will you be entitled to any compensation from us for loss of rights, loss of goodwill, or any other loss resulting from the termination of these Terms for any reason.

23.3 Termination of these Terms does not affect any accrued rights and does not affect provisions that are, by their nature, intended to survive termination. Sections 17 (Liability) and 18 (Indemnification) will continue to apply even after termination of these Terms.

24. General Provisions

24.1 You may not transfer your rights under these Terms.

24.2 The rights, powers, and remedies under these Terms are (unless expressly stated otherwise) cumulative and not exclusive of any rights, powers, or remedies provided by law or otherwise.

24.3 We outsource the hosting of the Website to a third party.

24.4 If the validity or enforceability of any provision of these Terms is limited in any way by applicable law, that provision will be valid and enforceable to the extent permitted by that law. The invalidity or unenforceability of such a provision does not affect the validity or enforceability of any other provision.

24.5 Failure or delay in exercising any right, power, or remedy provided in these Terms or by law does not constitute a waiver of that right, power, or remedy. If we waive a breach of a provision of these Terms, it will not be considered a waiver of any subsequent breach of that provision or a waiver of a breach of any other provision.

24.6 The exercise of the rights of parties under these Terms does not depend on the consent of third parties.

24.7 These Terms benefit only you and us and are not intended to benefit or be enforceable by third parties.

25. Governing Law

25.1 These Terms, their subject matter, and their formation (including any non-contractual disputes or claims) shall be governed by and interpreted in accordance with the laws of Hong Kong.

25.2 Any dispute, controversy, difference, or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, including...

25. Governing Law

25.1 These Terms, their existence, validity, interpretation, performance, breach, or termination, as well as any dispute related to non-contractual obligations arising out of or in connection with these Terms, shall be submitted to and finally resolved by arbitration under the administration of Hong Kong in effect at the time of the submission of the arbitration notice. This arbitration clause is governed by the laws of Hong Kong. The seat of arbitration is Hong Kong. The number of arbitrators shall be one. The arbitration proceedings shall be conducted in the English language.

26. Company Information

Email: info@ahora.com

27. Interpretation

27.1 In these Terms and Conditions:

  • "Contract" means your order for a Product or Products in accordance with these Terms and Conditions, which we accept in accordance with section 4.3.

  • "Customer" means any natural person who places an order on the Website.

  • "Delivery Address" means the delivery address specified in the relevant Order.

  • "Estimated Delivery Date" means an estimated delivery date of an Order.

  • "Force Majeure Event" means any event or circumstance that results in us being unable to fulfill or being delayed in fulfilling an obligation under these Terms, which arises from a cause beyond our reasonable control and is not attributable to our failure to take reasonable care to prevent such failure or delay. This includes war or threat of war, natural or nuclear disasters, riots or civil unrest, pandemics, terrorism, malicious damage, fire or flooding, compliance with new laws or orders from government or judicial authorities, airport or port closures, or commercial disputes unrelated to the party affected by the event or circumstance causing the interruption or delay.

  • "Indemnified Parties" means us, any Affiliated Party, and their respective officers, employees, contractors, and agents.

  • "Intellectual Property Rights" means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets, and all rights of a similar nature.

  • "Order" means the order you submit via our Website to purchase a Product or Products from us.

  • "Order Confirmation" means our email to you confirming your order in accordance with section 4.3.

  • "Payment Intermediary" means a third party we use to process payments.

  • "Product" means a product offered on our Website.

  • "Website" means the website.

  • "Website Infrastructure" means all our systems (including code) that enable, deliver, or describe the Website.

27.2 References to "sections" refer to sections of these Terms.

27.3 Headings are provided for reference purposes only and do not affect the interpretation or construction of these Terms.

27.4 Words expressed in the singular include the plural and vice versa. Words denoting any gender include all genders, and references to persons include individuals, corporations, companies, or partnerships.

For any questions or comments regarding these Terms, the Website, or the Products, please email us.